Patient Navigators main role is to become advocates for quality standards of care and the promotion of healthy lifestyles throughout patient engagement and care coordination.
- Patient Engagement: assist patients in navigating the health care system and encourage preventive and chronic care management to ensure the highest level of care. Patient navigators will facilitate necessary follow-up appointments, preventive screenings, lab work, and medical imaging procedures.
- Care Team coordination: support preventive and chronic care to foster strong patient-provider relationships. Works towards increasing patient adherence to their medical plan. And appropriately refers patients to health coach, social work, and community-based resources to facilitated health maintenance and self-management.